Peculiarities of development future psychologists’ conflict competency

Abstract

In scientific psychological discourse, conflict-related competence is often viewed as a qualitative characteristic and an important component of the individual able to adequately evaluate surrounding reality based on the acquired knowledge. In the context of reforming modern system of education, the main purpose of which is to create conditions for development, self-realization of the individual and ensuring the high quality of education, the problem of conflict competence of students as an ability to resolve and overcome conflict situations in the environment of higher education institutions is actualized. The problem must be solved in connection with the existing contradiction between the objective needs of practical activities and the level of development students’ personal characteristics: conflict resistance, empathy, self-confidence, the level of communicative control, etc. The need for studying the peculiarities of students' conflict resistance development is caused by the fact that the influence of various factors on the emergence, occurrence and resolution of conflicts in the educational environment of higher educational institutions remains beyond the attention of researchers. The aim of the study is to diagnose students' conflictual competence. The analysis of structural components reveals the level of formation for determining the appropriate methods of conflict competence development. To achieve these aims, the diagnostic methods were used: the diagnostic test of K.Tomas 'Assessment of the person's tendency to conflict behavior' (an adapted variant of the method by N.Grishina), V. Boyka's diagnostic test 'Diagnostics of the level of empathic abilities' (adapted variant by I. Yusupov), G. Lozhkin's and N. Povyakel’s diagnostic test, "Assessment of preparedness for negotiations and conflict resolution", M. Snyder's diagnostic test "Assessment of communicative control in communication". The results of the conducted research reveal the level of development of future psychologists’- university students’ conflict competence by motivational, activity, personal, communicative and constructive components. The highest indicators were recorded within the communicative component, and the lowest within the motivational and activity component. The reproductive and intuitive levels of conflict competence development are prevailing for students.